Tips for Choosing a Lift Maintenance Company


The Building and Construction Authority requires that all commercial and residential lifts must undergo routine maintenance at least once a month. Ongoing maintenance forms an essential part of any property owner’s safety plan, so this should come as no surprise. Choosing the right professional lift maintenance services in Singapore to perform this monthly maintenance can be a challenge, though. Read on to find out what to look for to make the decision a little easier.

Experience and Expertise

Not all lift maintenance companies have extensive experience with every brand, make, and model of lift. That’s why it’s important to get an idea of what kind of experience the company’s maintenance technicians have and what their areas of expertise are. Commercial property owners should hire a company whose technicians have plenty of experience working with larger lifts and should ask about technicians’ experience servicing the particular model of lift installed in the building.

Tailored Plans

Every property owner has slightly different needs, so it’s a good idea to work with a company that offers different maintenance packages that suit those needs. Ask about differences between routine monthly servicing and safety compliance evaluations and make sure that the company’s representatives are willing to take the time to explain customers’ options.

Emergency Service

There’s no point in hiring a lift maintenance company for monthly maintenance that does not also provide emergency services. If something goes wrong, it’s always better to work with a technician who is already familiar with the building’s lift and its equipment. Working with a company that can do it all will also save property owners time and hassle should something unexpectedly go wrong.

Reliable Assessments

It’s always better to enlist the help of a technician who can provide preventative maintenance than to deal with unexpected downtime and expensive repairs. Thorough, reliable safety, efficiency, and performance assessments should thus form an integral part of any good maintenance plan. Ask what steps the company takes to document the lift’s current operational capabilities and monitor its performance.

Major Repair Capabilities

It’s not uncommon for technicians to uncover serious problems during routine maintenance visits. The company chosen to perform routine maintenance should have the tools, equipment, and expertise to provide timely repairs. It’s commonplace for companies to use different teams of technicians and mechanics to perform maintenance and repairs, though, so don’t expect them to be fixed on the spot.